Moxie Know-How Night booklet
Glove-box good stuff.
The class companion from our free Know-How Nights: seven car systems, real-life situations, a few games, and a cheat sheet for your glove box. Flip through it here, or download it to print.

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Page 1
Glove-box good stuff.
Real life. Real car questions. A little more “I’ve got this.”
YOUR MOXIE SEVEN-SYSTEM CLASS COMPANION 611 Orchard Dr, Hillsboro, KS 67063
Page 2
START HERE / ANSWERS AT THE VERY BACK
Seven systems. One real-life guide. 1 Tires & wheels
Pressure, wear, potholes & replacements
2 Engine fluids & cooling
Oil checks, leaks & overheating
3 Dashboard & diagnostics
Warnings, code scans & clear descriptions
4 Starting & charging
No-start clues, testing & jump limits
5 Brakes, steering & suspension
Stopping, pulling, noises & evidence
6 Roadside readiness
Breakdowns, passengers & assistance
7 Maintenance & repair decisions
Schedules, records, estimates & budgets
For busy mornings, unexpected bills and the days your car picks the worst possible timing.
Page 3
SYSTEM 1 / KNOW THE BASICS
Tires: your connection to the road. Air pressure and tread help tires support the car and grip the road.
THE MONTHLY TWO-MINUTE HABIT
Find your vehicle’s pressure label. Gauge-check after at least three parked hours. Use the right front/rear targets; check the spare as directed.
LOOK AT CONDITION, TOO
At 2/32 inch, tread is unsafe and needs replacement. Bulges, exposed cords or serious damage mean no driving. Age or conditions may require earlier replacement.
Rotation moves positions. Balancing addresses wheel/tire weight. Alignment adjusts wheel angles—not damaged parts.
Page 4
SYSTEM 1 / REAL LIFE
The tire light. The morning rush. A tire light before work or school drop-off? Start with a safety check, even when you’re running late.
BEFORE YOU JUST DRIVE AWAY
Look for a flat or damage. Check pressures safely. Do not dismiss a warning because the weather changed or the light later went out.
AFTER A POTHOLE OR REPEATED AIR LOSS
New pulling, shaking or repeated low pressure needs inspection. Ask: “Is the tire or wheel damaged? Is there a leak or another handling issue?”
Buying tires? Ask for condition findings and the complete installed total. Vehicle-maker matching rules can matter.
Page 5
SYSTEM 2 / ENGINE FLUIDS & COOLING
Under the hood: know the jobs. Oil lubricates. Coolant manages heat. Washer fluid supports visibility. Different jobs—not interchangeable bottles.
CHECK OIL YOUR VEHICLE’S WAY
Use the manual’s ground, engine-status and waiting-time instructions. Some vehicles use a dipstick; others use an electronic display. Correct specification and quantity matter.
KNOW THE NO-TOUCH BOUNDARIES
Never open a hot cooling-system cap. Keep clear of moving fans/belts and high voltage. Low brake fluid needs assessment, not a routine top-off.
A sticker is a reminder—not a substitute for your vehicle’s actual service schedule. Don’t overfill or guess a fluid.
Page 6
SYSTEM 2 / REAL LIFE
A puddle. A trip. A hot engine. The useful question is not “what color is it?” It is “what is happening, and is it safe?”
YOUR ENGINE TEMPERATURE CLIMBS
Get safely stopped and follow the manual; shut down and seek help for overheating. Do not open a hot cap or keep driving to finish the trip.
YOU NOTICE A NEW LEAK
From a safe standing position, note where, when and how much. Photograph it while parked. Do not crawl underneath or touch/taste an unknown liquid.
Ask: “What is leaking? What caused the loss? What must be repaired—not simply topped off?”
Page 7
SYSTEM 3 / WARNINGS & DIAGNOSIS
The dashboard is a messenger. The symbol, exact message, flashing pattern and symptoms all matter. Color alone is not a driving pass.
REMINDER vs URGENT WARNING
An oil-change reminder is not an active oil-pressure warning. Oil pressure, overheating or unsafe braking can require safe stopping, shutdown and professional guidance.
A CODE IS A CLUE
A scan identifies a detected condition or circuit. It does not automatically prove a named part failed. Ask what tests support the proposed repair.
A flashing engine warning with rough running? Stop safely and seek guidance instead of continuing the trip.
Page 8
SYSTEM 3 / REAL LIFE
“It came on right before work.” You do not have to diagnose your car before calling the shop.
SEND THE USEFUL DETAILS
Once safely parked, record the exact message, steady/flashing behavior, when it began and any shaking, smell, noise or handling change. Never photograph while driving.
USE THIS PHONE SCRIPT
“The light says ___. It is steady/flashing. The car also ___. I’m safely parked at ___. What is the safest next step?”
Ask: “Is moving it safe, or should I arrange transport?” Don’t assume a free code read answers that question.
Page 9
SYSTEM 4 / STARTING & CHARGING
Click? Crank? Nothing at all? A battery, starter or charging issue can leave similar clues. A no-start does not prove one failed part.
DESCRIBE THE SOUND
Rapid clicks, slow cranking, normal cranking without starting and no response are different clues. Share what the dash lights do and whether this happened before.
A JUMP IS NOT A REPAIR
Starting after a jump does not prove the cause is fixed or that a short drive fully recharged the battery. Ask for battery/charging assessment.
The charging warning is not an automatic “buy a battery” instruction. Follow the manual and get guidance.
Page 10
SYSTEM 4 / REAL LIFE
You need to leave. The car disagrees. Make the safe call before accepting a stranger’s “this works on every car” cable routine.
JUMP-START LIMITS ARE REAL
Use your vehicle and booster instructions, designated points and donor restrictions. Never jump a swollen, hot, leaking, damaged or possibly frozen battery.
PLAN FOR THE NEXT COLD MORNING
Before an important trip or cold spell, ask about a battery/charging check. Tell the shop about recurring starts, warning messages or repeated jumps.
EV/hybrid? The traction battery is not jump-startable. Low-voltage procedures are vehicle-specific. Calling help is valid.
Page 11
SYSTEM 5 / BRAKES, STEERING & SUSPENSION
Good brakes. Predictable steering. Brakes slow and stop. Steering directs. Suspension helps control wheel movement and road contact.
PAY ATTENTION TO A CHANGE
New grinding, vibration, pulling, clunks or a different pedal feel deserves assessment. Describe when it happens rather than guessing which part is worn.
WHEN CONTROL FEELS UNSAFE
Reduced stopping, a suddenly soft pedal, severe steering difficulty or smoke: get safely stopped and arrange help. Do not continue just to reach the shop.
Alignment cannot repair worn steering/suspension parts or a damaged tire. No hands-off steering tests.
Page 12
SYSTEM 5 / REAL LIFE
“It shakes when I slow down.” You know your car’s normal. The shop’s job is to investigate the change.
TELL US THE CONDITIONS
Braking? Turning? Over bumps? After a pothole? At what speed? Do not reproduce a dangerous symptom for a class or phone video.
ASK FOR THE EVIDENCE
“What did you measure or find? Can you show me? Which concern affects safe stopping or steering? Why is each repair or alignment needed?”
You do not need to say “it needs rotors.” A clear symptom description is useful without being a diagnosis.
Page 13
SYSTEM 6 / ROADSIDE READINESS
Breakdown? People before parts. A safe assistance call is often a better roadside skill than changing a tire.
GET OUT OF TRAFFIC IF SAFE
Use hazard lights as appropriate. Stay inside or move to a protected place according to actual traffic/fire hazards and dispatcher guidance. No universal exit rule.
MAKE THE CALL COUNT
Give road, direction, exit/mile marker, vehicle, problem, people present and hazards. Immediate danger, fire or injury may require emergency services.
An exposed shoulder is not a repair bay. Never enter traffic or stand in front of/behind the disabled car.
Page 14
SYSTEM 6 / REAL LIFE
Passengers. Groceries. A flat tire. You are allowed to choose help instead of doing a roadside repair yourself.
THINK ABOUT THE PEOPLE FIRST
Tell the dispatcher about children, mobility needs, weather or an exposed location. Do not move everyone into traffic; follow guidance for the actual situation.
BEFORE YOU NEED YOUR SPARE
Find out whether you have a spare or mobility kit. Check its instructions, limits and expiry. Verify assistance coverage, payment terms and towing destination.
Save an assistance number and a written backup. A temporary spare is not a permanent tire replacement.
Page 15
SYSTEM 7 / MAINTENANCE & DECISIONS
Your car. Your actual schedule. There is no oil-change interval, fluid package or maintenance calendar that fits every vehicle.
MANUAL + RECORDS + HOW YOU DRIVE
Use the actual time, mileage, maintenance-monitor and applicable severe-use guidance. Short trips, towing or dusty use may matter. Low mileage does not erase time-based needs.
SAVE YOURSELF A SECOND GUESS
Keep receipts in a phone folder: date, mileage and work done. Compare new recommendations with those records. Unknown history is a question—not invented completed service.
Ask: “Is this due by the manufacturer’s schedule, by condition, or is it an optional recommendation?”
Page 16
SYSTEM 7 / REAL LIFE
The estimate is bigger than the budget. You can ask for priorities without being embarrassed about money.
SAY THE HONEST THING
“My budget is ___. What affects safety now? What can be planned? If it is unsafe, what are my transport or storage options?”
BEFORE YOU AUTHORIZE
Ask for written scope, findings, diagnostic charge, full expected total, exclusions and how additions need approval. Ask about applicable warranty terms; do not assume coverage.
An unsafe repair is not made safe by postponing it. Ask about second opinions and safe transport when needed.
Page 17
EVERYDAY EXTRA / VISIBILITY
Rain on the way? Do this before it starts. Clear sight is a safety need, not a nice-to-have.
MAKE A PARKED CHECK
Look for wiper streaks/skipping, check lights and test defrosters before the bad-weather trip. Use the correct blade type and specified washer product.
IF YOUR VIEW DISAPPEARS
Get safely stopped when visibility becomes unsafe. Learn your vehicle’s defog/defrost controls while parked—not by hunting through menus in traffic.
A flashlight and clean windows can help. A dangerous visibility problem is not something to “push through.”
Page 18
EVERYDAY EXTRA / COLD WEATHER
Real winter. Real people in the car. A few minutes of preparation can prevent an avoidable scramble.
BEFORE YOU LEAVE
Clear windows, mirrors and lights. Secure correctly fitted floor mats. Keep fuel/charge suitable for delays, and consider postponing non-essential travel in bad conditions.
THINK BEYOND THE CAR
Pack blankets, phone charger, water, first aid and needed medicines stored as directed. Bulky coats can interfere with a child-seat harness; follow seat-maker/NHTSA guidance.
Never run an engine in a closed garage. Check NHTSA’s winter-driving guidance before seasonal trips.
Page 19
PICK A NEXT STEP / ANSWERS AT THE BACK
Real-life quick picks. A1 The tire light returns every morning. A. Keep filling forever / B. Find the cause
A2 The engine is overheating. A. Open the hot cap / B. Stop safely; get help
A3 A code mentions a sensor. A. Replace it by name / B. Ask about tests
A4 The car starts after a jump. A. Definitely fixed / B. Assess the cause
The useful question is “what next?”—not “can I memorize every part?” Answers: page 27.
Page 20
MARK IT WHEN YOU DO IT SAFELY
A little car-care bingo.
Found my pressure label
Saved roadside assistance info
Located my owner’s manual
Checked tires when cold
I CAN ASK QUESTIONS
Gathered my service records
Checked my emergency kit
Found spare / sealant-kit limits
Picked one verified service
The center square is already yours. Questions count as car care.
Page 21
A tiny word hunt: find your car smarts.
Find six words hidden in the letter grid: OIL, TIRE, BRAKE, WIPER, GAUGE and LIGHT. The grid works best on the printed booklet.
Page 22
REAL LIFE / NO PERFECT SCORES
What would you do next? L1 A flat on a narrow, busy shoulder. A. Start repairs / B. Prioritize safety; call help
L2 A sudden soft brake pedal. A. Keep testing it / B. Stop safely; get help
L3 Extra work appears on the estimate. A. Agree blindly / B. Ask why, scope and total
Tell a friend why you picked your answer. A good question is part of the skill. Page 27.
Page 23
MY CAR / MY ACTUAL PLAN
Make future-you say “thank you.” VEHICLE / CURRENT MILEAGE:
NEXT VERIFIED SERVICE / SOURCE:
DONE WHEN? DATE / MILEAGE / WORK:
A photo of your receipt in one phone folder beats trying to remember the last oil change.
Page 24
CIRCLE IT / NO GRADES
Myth… or moxie? 1. Every car gets 35 PSI. MYTH / FACT
2. A code scan proves which part failed. MYTH / FACT
3. Open a hot coolant cap to investigate. MYTH / FACT
4. I’m allowed to ask why a repair is needed. MYTH / FACT No shame in a wrong guess. The answers are little “aha!” moments. Page 27.
Page 25
SOURCE NOTES / CLASS USE
Good information. Not guesswork. Use your actual owner’s manual for procedures, pressures, warning response, jump-starting and service intervals.
NHTSA TireWise nhtsa.gov/vehicle-safety/tires
NHTSA electric/hybrid safety nhtsa.gov/vehicle-safety/electric-and-hybrid-vehicles
NHTSA winter guidance nhtsa.gov/winter-driving-tips
AAA maintenance & roadside aaa.com/autorepair/articles/prepare-your-car-for-summer-travel cluballiance.aaa.com/membership/what-if-my-vehicle-breaks-down
FTC Auto Repair Basics (2012 archive) govinfo.gov/content/pkg/GOVPUB-FT-PURL-gpo61874/pdf/GOVPUB-FT-PURL-gpo61874.pdf
Original Moxie educational guide. Technical review before class use. Concept artwork is not a repair diagram. Consumer-law requirements vary; generic estimate tips are not legal advice.
Page 26
KEEP THIS IN YOUR GLOVE BOX
The numbers you’ll be glad you saved. ROAD ASSISTANCE / COVERAGE NOTES:
TRUSTED SHOP / PHONE:
EMERGENCY CONTACT:
VEHICLE YEAR / MAKE / MODEL:
No account numbers, passwords or unnecessary private details belong on this page.
Page 27
QUIZ CHEAT SHEET / NO SPOILERS UP FRONT
Answers live back here. QUICK PICKS: A1 B • A2 B • A3 B • A4 B
Find recurring pressure loss. Stop safely for overheating. Codes need testing. A jump does not prove a fix. REAL LIFE: L1 B • L2 B • L3 B
Exposed shoulder: prioritize safety and assistance. Braking change: safe stopping and help. Extra work: understand and authorize the scope and total. MYTH / FACT: 1 M • 2 M • 3 M • 4 F
Not one PSI for every car. A code is not a diagnosis. Leave hot coolant caps closed. You can ask why. WORD HUNT: LEFT TO RIGHT
OIL row 1 • TIRE row 2 • BRAKE row 3 WIPER row 4 • GAUGE row 5 • LIGHT row 6
Bingo is a habit tracker—not a competition. The center square is yours.
Page 28
THE VERY BACK / QUICK REAL-LIFE REFERENCE
Life happens. Here’s your cheat sheet. 1 TIRES & WHEELS
Use actual cold targets; recurring air loss needs inspection. 2 FLUIDS & COOLING
Hot engine or oil pressure? Stop safely, shut down; get help. 3 DASHBOARD & DIAGNOSTICS
Record message + symptoms while parked. Follow the manual. 4 STARTING & CHARGING
Click/crank/nothing? Report it. A jump does not prove a repair. 5 BRAKES, STEERING & SUSPENSION
Unsafe stopping or steering? Stop safely and arrange help. 6 ROADSIDE READINESS
Road + direction + marker + hazards. People before repairs. 7 MAINTENANCE & REPAIR DECISIONS
Ask evidence, safety priorities, full cost and approval for extras.
MOXIE AUTO CARE & GLASS REPAIR
(620) 416-0008 • moxieautocare.com 611 Orchard Dr, Hillsboro, KS 67063 Education, not diagnosis. Immediate danger, fire or injury: emergency services.
Have a question the booklet doesn't answer? Text the shop at (620) 416-0008, or bring it to the next Know-How Night.